Privacy Policy
This policy explains how Capital Collect collects, uses and protects the information you share with us.
Information we collect
We collect contact details, company information and account or invoice data that you submit when requesting an assessment or engaging our services.
How we use information
Information is used to assess recoverability, communicate with debtors where lawful, provide reporting and comply with legal obligations.
Storage and security
Data is stored securely and access is limited to personnel who require it to perform recovery and credit management work.
Sharing
Information may be shared with appointed attorneys, tracing partners or courts where escalation is instructed, and never sold.
Your rights
You may request access to, correction of, or deletion of your personal information, subject to legal retention requirements.